If you have suggestions for improvement, need any changes in the program or encounter an error you can give a feedback to the administrator. Press the [ALT] and [PRINT] keys to get a screen shot of your current window. After creating the screen shot choose Help - Feedback from the menu to open the feedback window as shown below.
Click on the button to insert the screen shot and give a comment about your problem. In the field Topic enter the topic of your feedback (will appear in response e-mail). The Priority can either be empty or set to 3 levels: urgent , as soon as possible and nice to have . If necessary, enter a date in the field ToDo until when you would like to have the task described in you feedback be solved. Then click on the button to send your feedback to the administrator. If you would like to receive a message when the problem you described is solved, please enter you e-mail address in the field below the description.
To inspect your former feedbacks choosefrom the menu. A window will open where you can browse your past feedback together with the state of progress.
In case you do not have access to the central database for the feedbacks the program will open your mail client to send an e-mail. In case of bugs in the program it would be helpful, if you attached the file DiversityCollectionError.log located in your application directory (see image below).
If any error messages show up while working with the application, you can find further details concerning the part of the application where the error occurred and the parameters involved in the file DiversityCollectionError.log located in your resources directory.
To open the errorlog, choose Help - ErrorLog from the menu. A window will open showing the content of the errolog. By default the errorlog will at program start. You can keep the errorlog if needed by chossing Help - Errorlog - Keep error log from the menu. A button will appear that allows you to clear the error log manually: Help - Clear ErrorLog.