Feedback and Errors

Feedback

If you have suggestions for improvement, need any changes in the program or encounter an error you can give a feedback to the administrator. Click on the [ALT] and [PRINT] buttons to get a screenshot of your current form. After creating the screenshot choose Help - Feedback Feedback from the menu to open the feedback window as shown below.

Feedback Dialog Feedback DialogĀ 

Click on the Insert image button to insert the screenshot and give a comment about your problem. Then click on the Sen feedback button to send your feedback to the administrator. If you want to receive a message, when the problem you described is solved, please enter your e-mail address in the field under the description.

To inspect your former feedbacks, choose Feedback\nhistory Feedback history… from the menu. A window will open, where you can browse your old feedback together with the state of progress.

If you do not have access to the central database for the feedbacks, the program will open your mail client to send an e-mail. In case of bugs in the program it would help if you attach the file DiversitySamplingPlotsError.log located in your application directory (see below).

Error logging

If any error messages show up while working with the application you can find further detailsĀ concerning the part of the applicationĀ where the error occurred and the parameters involvedĀ in the file DiversitySamplingPlotsError.log located in your application directory.

Error log Error log